![]() ![]() After finaling out Wednesday, 7/5 from Sonobello that this procedure wouldn't remove the fat. When I was told about this ***** I didn't realize that it would cost me my $6,555 for them to incorporate multi-polar radio frequency and magnetic pulse fields in the tissue of the patient skin for tightening, and cellulite reduction without the effect of fat loss. I have tried one session and I'm willing to pay for that session. So, Sonobello informed me today that I would be charged the same $6,555.00. This *****Legacy was ofter because they don't want to refund my money. This procedure doesn't give me the same result as Lipo. However, due to medical issues, which I was informed by my Cardiologist, I was told not to have the procedure. So I decided to just have the waist and abdomen fat removed. And, I would have to go someplace else for the skin remover. Due to the fact that I was told that the upper back part of body would leave skin hanging, ****************** told me that Sonobello does not remove handling skin. * The amount $6,555.00 *I was going to have Laser Lipo Procedure on June 26.The procedure was to remove fat from the upper back, upper and lower abdomen and waist. * The date of the transaction June 1, 2023. I need my money back now I was completely honest about my situation and now I need you to help me. and wrote something else in place of it Im not trying to be difficult. she had also marked out my reason for the cancellation. then she emailed me what I requested but I didnt sign it because it was incorrect she put down that it was 6 to 12 days so I would only be reimbursed 1/2 of my money. I also talked to ******* and told him I needed the form emailed to me so I could get a refund. I have called several times and she is always busy or not available. I totally depend on my husband to support me. I said No I didnt know when or if I will ever be able to pay for the procedure I dont work due to a car wreck I was in 5 years ago. ![]() She wanted to give me some kind of credit until I saw if my husband came back. she was nice on the phone but didnt want to refund my money. I still have not heard from him yet so on June 26 I contacted ***************************** at the ********** location on explained my situation to her 3 days and my life was turned upside down. my husband of 18 years left me, changed his phone number and froze all our money. I paid ******* that day and was supposed to pay the balance on Monday. She got me all excited about my body again. Im not understanding this I just want to know if theres anyway that you might be able to help me with this I just just dont feel this is right $11,000 is a lot of money theres no reason it should take 30 days to put this back in my bank accountI am very displeased with this situation. I spoke with ****** on July 5th about my refund she said she would contact corporate and find out about my refund and I should receive a email with all the information in it I have not heard from corporate I have been send emails to Sono Bello nobody has responded I just got off the phone with staff at Sono Bello #*** **** Falls of the Neuse Road she said it will take approximately 30 days to get a refund and corporate does not send emails out with any information so who is telling the truth here 30 days is a long time for a refund when they get their money in 5 minutes from your bank. ![]() ![]() Surgery was scheduled for July 6 While waiting I changed my mind I called on July 4 and 5th. Had my preop done a total charge of $10,989 was immediately taken from my checking account. Went to Sono Bello in ******* on falls of the Neuse road on June 30. ![]()
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